Shipping Policy

Shipping & Cash on Delivery Charges

Below mentioned shipping and cash on delivery charges will be applicable on your order

A shipping charge of Rs 0 will be added to your cart for all prepaid orders, customers are eligible for Free shipping on all prepaid orders with no minimum order value. A Shipping & COD charge of Rs 50 will be added to your cart for all COD orders.

COD payment option will be available for all orders below Rs 10,000, customers willing to place an order for a higher amount than mentioned will have to use prepaid payment option only. Order value is the total of the final product/ s price in your cart. Per product shipping and cash on delivery charges may differ on some products due to the weight and value of the product, in such case, refer the charges on the respective product page for information. Shipping & Cash on delivery charges policy on the product page will apply in addition to pointers listed under this page.

Cash on Delivery and Shipping charges will be auto-added during checkout based on the above applicable amount & rates. A split of charges will be displayed before you place your order.

All charges & prices will be inclusive of GST (Goods and Service Tax) as applicable. A split of charges will be displayed in the Invoice for your reference.

Shipping Guidelines and Delivery Time Frame is committed to deliver your order within the fastest/ mentioned time frame, while ensuring the highest quality packaging and right product delivery.

Online Paid orders are shipped the next working day and are mostly delivered within 3-7 working days (Metros and major cities) from the date of dispatch. All COD orders are first confirmed on call for cross verification (of Address, Product & Value) and then shipped as per above mentioned time frame. COD Product shipping is subject to customer verification of mentioned details on call.

Product shipping is subject to clearance of the Quality check process of your product. In case of any issue with the quality due to any reason, customers will be contacted within 24 – 48 Hours and a full refund (for prepaid orders) will be initiated as per the refund policy.

Product shipping to your location is at the sole discretion of, due to any reason if the order is canceled by TheBalanceMantra, a full refund (for prepaid orders) will be initiated as per the refund policy.

The availability of COD may vary for Pincode and depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Please enter your pin code on the product page to check if COD is available in your location.

Delivery to parts of Northeast, J&K and Kerala depends on the availability of delivery partners and may take a higher number of days to deliver than the above mentioned time frame.

Delivery to your location will depend on the serviceability of delivery Pincode by our logistics partners. Please check your Pincode for further details. We may cancel and refund (for prepaid orders) you in full if your Pincode is currently not serviceable due to any reason by our logistic partners.

Shipments are processed throughout the week, except Sunday & Public holidays during the normal working hours and on days when all our logistics partners are not functioning. To ensure that your order reaches you in good condition, in the mentioned span of time, we ship through reputed courier agencies such as Delhivery, Ship Rocket, Ecom Express.

Delivery timeline mentioned on product pages as “Get it between/ expected by/ delivery by”are subject to shipping5 delivery location of customers and the mentioned are averages on all shipments of the store. We do not guarantee that shipments will be delivered for sure on the mentioned timelines and the same may take more time depending on the delivery options & serviceability of Pincode.

For any query/ doubt/ clarification write to us on

Any mail received for Charges, Shipping & Delivery query will be responded within 48 hours of mail receipt. Applicable processing time will be taken for query resolution. reserves the right to change the policies from time to time as per requirement considering the Interest of both customer and No advance notice or information will be provided. Any changes/updates will have to be referred to on our website periodically. store markets product with the registered brand Names – TheBalanceMantra.

Applicable Terms & Conditions, Privacy policy, Cancellation, Return & Refund Policy will follow in addition to details mentioned in this Shipping policy.